Pippo Pizza & Cafe (“Pippo”, “we”, “us”) respects your privacy. This Privacy Policy describes the kinds of information we may collect when you use our website and related channels, how we use it, and your choices. It applies alongside our Terms of Use.
1. Who is responsible
The data controller for information collected through this website is Pippo Pizza & Cafe, Imafidonia Plaza, Owaeke, Old Lagos–Asaba Road, Junction, Agbor 321211, Delta State, Nigeria. You can reach us at Pippopizzacafe@gmail.com or 07048024897.
2. Information we may collect
Depending on how you interact with us, this may include:
- Contact and enquiry data — for example name, email address, phone number, and message content when you use our contact form, email us, or message us on WhatsApp.
- Order-related details — items requested, preferences, delivery or pickup notes, and payment confirmation references you share with us (including on WhatsApp).
- Technical data — basic browser or device information and similar data that servers typically log when you load a webpage (for example IP address in server logs, where applicable).
- Shopping cart (device only) — if you add items on this site, your cart may be stored locally in your browser (for example using local storage) until you clear it or complete an order. This stays on your device unless you share an order with us through WhatsApp or checkout.
3. How we use information
We use the above to:
- respond to enquiries and fulfil orders;
- confirm payments and resolve issues;
- improve our website and service; and
- comply with legal obligations.
We do not sell your personal information.
4. WhatsApp and other third parties
When you contact us on WhatsApp or use payment providers (such as Shopify where enabled), those services have their own privacy practices. We encourage you to read their policies. Embedded content (for example social media feeds on our homepage) may set cookies or collect usage data according to the provider’s rules.
5. Cookies and similar technologies
We may use cookies or local storage where needed for basic site functionality (for example remembering your cart on your device). Third-party embeds may use additional cookies; you can often control cookies through your browser settings.
6. Retention
We keep information only as long as needed for the purposes above, including handling orders, resolving disputes, and meeting legal or accounting requirements. Server logs may be retained for a limited period for security and troubleshooting.
7. Security
We take reasonable steps to protect information we hold. No method of transmission over the internet is completely secure; please avoid sharing sensitive payment card details in unsecured chats unless you are using a trusted payment flow.
8. Your rights
Where applicable under Nigerian data protection law (including the Nigeria Data Protection Act 2023), you may have rights to access, correct, or request deletion of your personal data, and to object to or restrict certain processing. To exercise these rights, contact us using the details above. You may also lodge a complaint with the Nigeria Data Protection Commission.
9. Children
Our services are not directed at children under 13, and we do not knowingly collect their personal data through this site. If you believe we have done so, please contact us and we will take appropriate steps.
10. Changes to this policy
We may update this Privacy Policy from time to time. The “Last updated” date will change when we do. Please review this page periodically. Continued use of the site after updates means you accept the revised policy.